Mind the Gap

by Luke Wroblewski October 28, 2020

Mind the Gap

Video

November 1, 2019 at Google Conversions event in Dublin, Ireland

Description

Despite good intentions, lots of user-centered design isn’t actually user-centered. Learn what drives these gaps and how your organization can align business and customer needs to deliver the kind of user experiences we all want to have online. With data informed insights, “live” redesigns, and more Luke will give you the tools and information you need to for successful user journeys.

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