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Psychology
& Emotions (Links & Recommendations)
Emotional considerations for interface design, persuasive computing,
understanding users, and beyond.
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Affective Computing & Emotions -Emotional considerations
for interface design. |
Designed
for Life -New Scientist
Interview with Donald Norman where he discusses why computers need emotions.
Emotional Design -Donald
Norman
Previews of Don's upcoming book.
Affective Computing
Research -MIT
Affective computing is computing that relates to, arises from, or deliberately
influences emotions.
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Persuasive Computing -Influencing Web audiences. |
Madison
Avenue and Your Brain -Salon
New advances in neuroscience are explaining why people just do it, exactly
as they're told to, when that commercial comes on.
Captology -Stanford
The Stanford Persuasive Technology Lab creates insight into how computing
products can be designed to change what people believe and what they
do.
Persuasive
Navigation -Digital Web
Persuasive navigation is navigation that persuades a user to do something.
Business-Centred Design:
Designing Web Sites That Sell -GUUI
Whether commercial or not, a web site has to meet the need of its users
and at the same time convince them to take action, for the objectives
behind the site to be meet
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Project Defintion -Understanding Users |
Understanding Your Web
Audience -Luke Wroblewski
Provides an overview of the types of information you should consider
when defining your target audience
Understanding
Human Activities and Relationships (PDF) -Ben Shneiderman
Sample chapter from Ben's book, Leonardo's Laptop, discusses human needs
and how computing should/can address them.
Understanding
Users through Brand Research -User Interface Engineering
Mitch McCasland discusses how to develop an intimate understanding of
users' behaviors, attitudes, motivations, and lifestyles.
Design Your Audience
-Jeffrey Zeldman
Outlines the differences between users, readers, or viewers.
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Psychology & Beyond -A closer look at the behavior
of humans and technology. |
Books:
The
Silent Language, Edward T. Hall, 1959.
The
Hidden Dimension, Edward T. Hall, 1966.
Hall's anthropology books tell us that "culture is communication". Time
communicates. Space communicates. Read them to learn about the influence
of culture on perception, dialogue, and more.
How
the Mind Works, Steven Pinker, 1997.
If you know how the mind works, you know what users are thinking when
they see your interface design, right? Not exactly. But Pinker's book
sheds some valuable insight into what "might" determine how we perceive
and analyze information.
Design
of Everyday Things, Donald Norman, 1988.
This classic book will open your eyes to the importance of usability
for everything we interact with.
The
Invisible Computer: Why Good Products Can Fail, The Personal Computer
Is So Complex, and Information Appliances Are the Solution, Donald
Norman, 1999.
Why is the computer so complicated to use? Because it is a computer.
Donald Norman explains, in addition to lots of other things, how an
"invisible" computer makes interface design more focused and useful.
The
Media Equation: How People Treat Computers, Television, and New Media
Like Real People and Places, Byron Reeves & Clifford Nash, 1996.
A collection of studies that highlights how people apply human characteristics
to media and computers. Why bother designing your interface with personality?
Well, your users assume it has one.
Interface
Culture : How New Technology Transforms the Way We Create and Communicate,
Steven Johnson, 1999.
Interface theory in an approachable format. How does the interface shape
our understanding of information and consequently our world?
Consilience:
The Unity of Knowledge, Edward O. Wilson, 1999.
Isn't all knowledge related somehow? One of the best "unification theory"
books out there.
Weaving
the Web: The Original Intent and Ultimate Destiny of the World Wide
Web by its Inventor, Tim Berners-Lee, 1999.
Why is it so hard to make good layouts with HTML? Because you were never
meant to.
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