Since publishing Web Form Design, one of the most frequent questions I've gotten about online forms is “How do I deal with international addresses?” So for my Communication Design column in UXmatters this month, I outlined many of the international address variations designers need to consider and a few solutions to the problem.
Check out the article at UXmatters: International Address Fields in Web Forms
As enablers of online conversations between businesses and customers, Web forms are often responsible for gathering critical information—email addresses for continued communications, mailing addresses for product shipments, and billing information for payment processing to name just a few. So it shouldn’t come as much of a surprise that one of the most common questions I get asked about Web form design is: “How do I deal with international addresses?”
But before we get into the nuances of address variations, it’s worth pointing out that addresses have... Continue Reading