Boxes & Arrows has published audio from my Content Page Design Best Practices talk at IA Summit 2008, where I presented a framework for thinking about how to optimize content pages for the dynamic ecosystem of the Web instead of the structured hierarchy of a Web site.
Download the audio: Content Page Design Best Practices (19.9MB ipod audio)
Download the slides: Content Page Design Best Practices (4MB PDF)
In today’s social, distributed, search-driven Web, customers are finding their way to Web content through an increasing number of distinct experiences. Yet when people arrive at most Web pages, the experience they get isn’t optimized for this context. Instead, the vast majority of content pages online remain more concerned with their own context than the context of their users: where did a user arrive from and where are they likely to go next? These pages remain designed as if they were primarily accessed from a Web site’s home page or a carefully thought-out selection from the site’s information architecture.
To address these issues and more, this talk outlines a set of best practices for Web content page design that focuses on appropriate presentations of content, context, and calls to action. Specifically: how can content be optimized to meet user expectations as they arrive from a diverse number of access points; what is the minimum amount of context required to frame content appropriately; how can the most relevant calls to action be presented to maximize user engagement? Applying these considerations enables information architects to deliver content experiences that take full advantage of emerging opportunities online and the existing assets within their Web sites.
Much thanks to the Boxes & Arrows team!