A collection of diagrams about user experience fundamentals. Last updated June 2011.
Conceptual model of the considerations involved in designing successful user experiences for Web sites. -Jesse James Garrett
User Experience Cycle (PDF)
The user experience is not one simple action -it is an interconnected cycle of attempting to satisfy hopes, dreams, needs, and desires. -Jess McMullin
A tool for advancing the conversation beyond usability and helping people understand the many facets that can impact the quality of user experience.
This poster illustrates the path to more usable products. -Usability Professionals’ Association
The model covers the basic UX stuff like moving from a focus on tasks to a focus on activities, as well as more theoretical discussions like activity centered design vs user centered design. -Stephen P. Anderson
Collateral created to communicate the SCM User Experience Group's design process and how it fits within the PeopleSoft development cycle. - John J. Stickley
A Cartesian representation of our field. As in ancient maps, this is a rather subjective and personal representation of the territory. -Javier Cañada
Contains the high level activities (or workflow details) as they would be performed on a new project. -IconMedialab
In the spirit of convergence, the user experience diagram rationalization brings together the goals, processes, and disciplines that are responsible for great products. -LukeW
These six spectra can be plotted on a diagram in order to place typical interfaces and products and reveal their relationships to each other by these attributes. -Nathan Shedroff
Good UX crosses, technical (information and technology), reflective (testing and psychological) stuff, creative (design and emotion), sales (marketing and business) and social network boundaries without even trying. -Tom Smith
Design Process (PDF)
Experience Design Flow (PDF)
Poster sized maps showing the steps and deliverables through the UI/IA/UX project lifecycle. Maps various activities and deliverables against project roles and indicates major milestones. - Erin Malone
This is a basic process framework for user-centered design in small, fast teams. -Challis Hodge
Poster illustrating the stages of IA process (and comparing to dating relationship) - Miyuki Shimbo
A concept map of general usability and user experience concepts. -Experience Dynamics
This diagram has often helped me to explain my role and value proposition as an interface designer and product strategist. -LukeW
A tool for brainstorming and defining “goodness” of user experience for a product. - Niko Nyman
Despite being a simple diagram, it covers all of the activities carried out by user experience professionals. -Userfocus
Experience Map (PDF)
The "Experience Map" is an attempt to illustrate what an "ideal" scenario might look like when planning, architecting and designing an interactive experience. -Logic+Emotion
This framework maps the journey of a typical experience – from initially learning about the product or service, through all touch points of purchase, installation, use, maintenance, upgrade, disposal or recycling. -Akendi
An information graphic poster illustrating the underlying lifecycle, methods, principles and techniques in a user centred design process where the visual part is only the tip of the iceberg.
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